Return Reasons

This is a complete list of all currently available return reasons for use with the Return Portal Pro. For additional reasons please contact your Key Account Manager 

General reasons:

• Item not as described
• Wrong item received
• I didn’t order this item
• I don’t like this item
• Item arrived too late 
• Item no longer needed
• Item below expected quality
• Wrong item ordered
• Item too expensive / Found a better price
• Item has already been used
• Item is broken

Food:

• Item is expired
• I am allergic to this item
• Item is mouldy / defective
• Wrong size delivered

Cosmetics / hygiene:

• Item is expired
• I am allergic to this item
• Wrong size delivered
• Colour of item does not suit me

Apparel / Shoes / Fashion

• Item is too large
• Item is too small
• Item is different size than ordered
• Material and fabric do not match
• Item is defective
• Item fit does not suit me
• Item is not comfortable
• Item is too short
• Item is too long
• Item is too skinny
• Item is too wide
• Ordered more than one size to choose from

Electronics

• Problems with display
• Item does not turn on/off
• Missing accessory
• Defective accessories
• Model / version / capacity does not match description
• Item is difficult to operate